Frequently Asked Questions

Find answers to commonly asked questions here.

The Basics

What Is MCE?

What Is MEA?

When will MCE begin serving customers?

Does MCE replace Pacific Gas & Electric (PG&E)?

Products, Rates & Services

How much clean energy does MCE provide?

What Is MCE's Light Green Product?

What is MCE's Deep Green Product?

How do I sign up for Deep Green?

Can I switch between Light Green and Deep Green?

Where does MCE get its electricity from?

How do MCE's rates compare to PG&E's?

How does MCE set its rates?

Why doesn't MCE have tiered rates?

Will I still receive my CARE discount with MCE?

Will I still receive my Medical Baseline Allowance with MCE?

How does the PG&E Balanced Payment Plan option work with MCE?

Are MCE customers still eligible to obtain rebates from PG&E for energy efficiency and solar electric systems?

What is MCE's position on SmartMeters? If I sign-up for MCE, am I still required to have a PG&E SmartMeter?

Power Sources

How does MCE procure power?

What are the sources of MCE's power?

How can I be sure that MCE is actually procuring 50 or 100% renewable energy on my behalf?

Is there enough renewable power to supply MCE customers?

What are renewable energy certificates?

What are the benefits of renewable energy certificates?

With the purchase of renewable energy certificates (RECs), MCE is buying the renewable attributes (i.e. environmental benefits) of a specific amount and type of renewable energy generation. MCE’s purchase of renewable certificates is from specific projects and helps offset conventional electricity generation in the region where the renewable generator is located. As renewable generators produce electricity, they have a positive impact, reducing the need for fossil fuel-based generation sources to meet consumer demand. RECs embody these positive environmental impacts and convey these benefits to the REC owner. For example, MCE is purchasing RECs from the Middle Fork Irrigation District, a cooperative of family farms which uses the power on site to irrigate their local orchards. Our purchase also helps build a market for renewable electricity by promoting renewable project development in line with MCE’s mission, and may also have other local and global environmental benefits such as reduced greenhouse gas emissions and regional air pollution. RECs provide buyers flexibility in procuring green power across a diverse geographical area when green power products are not locally available and also ensure reduced overall renewable procurement costs.

Enrollment Process & Opting Out

Am I in the MCE service area?

How do I know when my service begins?

Can I participate now if I'm not already a customer?

Do I have to participate in MCE if I am in Marin County or Richmond?

Can I participate in MCE if I am not in Marin County or Richmond?

No. Customers can only choose to participate if they are located within the MCE service area.

Why was I enrolled into MCE?

I just moved to a new address and I want to establish service. How do I sign up?

How do I opt out?

Can I return to MCE after I opt out?

Can I return to PG&E after the first 60 days of service with MCE?

Is there a fee for opting out of MCE?

Operations, Finance & Governance

How is MCE financed?

Does the MEA Board of Directors receive a salary or other payment or benefits?

Are any tax dollars used to finance or operate MCE?

Do the cities and county that make up the Marin Energy Authority have any financial risk or obligation for their participation in MEA?

Can the current investor-owned utility (PG&E) raise delivery fees on MCE customers above those of non-MCE customers?